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如何向顾特服订购产品
How to order products from Goodfellow

(点击此处下载下列说明的PDF版文件供查阅和打印

顾特服(Goodfellow)为客户购买我们的产品提供了多种方法以供选择:
Goodfellow provide you several ways to order our products:

 您可以直接给我们打电话、发送传真或电子邮件;
   You can directly call us, send us a fax or email;
 您可以通过我们的网站直接下达订单,并得到5%的折扣。
   You can place your order via our website and get 5% discount.


我们建议您尝试使用我们的网站(www.goodfelow.com)来查找合适的产品,查询价格并下达订单,但是当您遇到任何问题,请随时与我们直接联系。
We suggest you to try our website (www.goodfellow.com) to find what you want, check prices and place your orders, however, if you have any question or difficulty, please contact us anytime.

为了在网站上下达订单,您需要首先注册您的账户。如果您持续使用一个账户,我们将可以根据您的付款记录状况给予您一定的信用期。
To make your orders via our website, you need to register an account in our website. If you consistently use the account, we may provide you some account credits for your good payment records.


首先,请选择地区Country(见图中1),然后由左边的菜单My Details / Register/Login(见图中2)进入登录和注册页面,如果是第一次使用,请点击REGISTER(见图中3)开始注册您自己的账户。
First, please select Country (see 1 in above picture), and then enter into login webpage by the left menu My Details / Register/Login (see 2 in above picture). If it is your first time, please click REGISTER (see 3 in above picture) to register and creat your account.

请您按要求填写注册信息,务必将您的英文地址填写完整正确,因为这将是我们给您递送货物的缺省地址,错误的信息可能导致您不能及时收到所订购的货物。填写完成后请点击REGISTER(见图中1)确认。任何时候您可以通过左边的菜单(见图中2)修改您的注册信息。
Please fill in your information and ensure your address is right. The address will be the default address for our delivery, so a wrong address will lead to delivery delay for your orders. Please click REGISTER (see 1 in above picture) to finish the registration. Anytime you can amend your details by the left menu (see 2 in above picture).

如果您的注册过程正确,我们网站将自动将您登录,您可以在屏幕的上方看见您的用户名USER(见图中1)。然后您就可以通过Search栏(见图中2)寻找您需要的产品了,并得到多种结果和选择,点击您需要的产品(见图中3),就可以了解价格了。

If all are right you will be automatically logged in by our website and see your USER name on the top of the webpage (see 1 in above picture). Then you can look for products via the Search (see 2 in above picture) and get some results, please click the item (see 3 in above picture) you want for more details on prices.

直接点击您需要的尺寸和数量的价格,例如:淡蓝色的$675.00(见图中1,点击网页上任何淡蓝色的字符可进入有关链接),网站将要求您进行确定(见图中2)“是否将物品放入购物筐”。如果找不到您希望的尺寸或数量,请点击message(见图中3)直接联系我们。
Click a price for a certain size and quantity you want, for example: the light blue $675.00 (see 1 in above picture, clicking any light blue words will lead to a link), our website will ask you to confirm (see 2 in above picture) if “adding Item to shopping cart”. If you can not find the size and quantity you want, please click “message” (see 3 in above picture) to contact us.

确认将所选产品放入购物筐后,左边的菜单上会显示一个购物筐和您已经选择的产品数量(见下图中1)。请查看页面中显示的产品信息和价格,您可以看到我们给予从网站订购产品的客户5%的折扣(见下图中2)。通常我们可以在确定您的付款后24至48小时内发运货物;如果显示“产品没有库存”(见下图中3),那么我们仍可以接受您的订单,但是发运时间将另行与您确定。点击页面左上角的Proceed to check out进入到下一步(见下图中4)。如果您选择了错误的产品,可以点击Delete(见下图中5)来清除。
After your confirmation, a cart with a number of how many you select will appear in the left menu (see 1 in beneath picture). Please check the prices and information of the item on the webpage, and you can see you provide 5% for the ordering via the website (see 2 in beneath picture). We can usually deliver goods within 24 to 48 hours after confirming your payment. However, if the webpage shows “this item currently out of stock” (see 3 in beneath picture), we can take your order but will contact your for confirming a delivery time. Click “Proceed to Checkout” on the right top (see 4 in beneath picture) or “Delete” (see 5 in beneath picture) to cancel the wrong item selected.

第2步是确认有关联系地址、收货地址和发票地址,请仔细核对收货地址.如果地址错误或需要更改为不同的地址,请点击amend your address details(见上图中1);如果地址都正确点击Proceed(见上图中2)进入下一步。
The second step is to check your Contact Address, Delivery Address and Invoice Address. If you find anything wrong or want different address, please click “amend your address details” (see 1 in above picture); if all are right, please click “Proceed” (see 2 in above picture) to continue.


第3步主要是确认付款方式,我们建议您提供您的信用卡信息来付款(见下图中1),或者您可以选择银行汇款(见下图中2),我们的银行信息将包含在给您的电子邮件发票中。重新输入您的账户密码来最终确认您的定单。此后您会进入第4步,获得一个订单编号Order ID。通过登录我们的网站,由左边菜单Order,您可以使用Order ID来自主查询您的订单操作进程。
The third step is to select your payment method. We recommend you to send Credit Card Details (see 1 in above picture), or you can purchase on account by T/T to our bank account which will be shown in our invoice sent to you. Enter your password again (see 2 in above picture) to confirm your purchase. Then you will reach the final step and get an Order ID. With the Order ID you can track the processing of your order by the left menu “Order” in our website.
 
如您有更多问题,请直接与我们联系。
If any question, please contact us freely.

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